Contact, Orders
and Shipping
This is my Passion, but not my day job...
This is a hobby for me, my prices are just over cost, to cover
expenses.
Although I always do my best to help everyone in a timely
fashion, sometimes its just not possible.
Please be patient.
I'll answer all e-mails as soon as possible, usually within a
week.
If you need help faster than that, please call me at the number
below.
If I do not answer, this means I am at work (my real job) please
leave a message or
I will not call you back.
If you have any
questions, please Contact Roald at:
Roald@the850store.com
Or
(469) 396-6676 (mobile) between 9:00am and 6:00pm MST Monday
through Friday.
Please visit us at
The 850 Resource
for all the latest news, mods and info about your 850.
There are a lot of folks there that will be more that happy to
answer any questions you may
have.
The 850 Resource has been running for over four years and has
accumulated an amazing amount
of info on the 850, please spend some time there and visit the
"Index" page, it contains links to
all the most needed information and will make it easy for you to
find what you are looking for.
Orders
Although we will most likely discuss your order over the phone,
All orders should be submitted
via e-mail,
this provides both parties with a good record of the
transaction.
Most parts or Kits will ship within 7 working days of receipt of
payment.
For tunes, turn around time is usually two weeks from when all the
parts get to me.
I'll be able to provide a more accurate estimate when we discuss
your order.
Payments
Please contact me before making
any payments.
Payments are to be made (in advance) via PayPal, Personal check
made out to Roald van Antwerpen
or US Postal Money
Order
(contact me for PayPal ID)
Add 3% for PayPal (local)
Add 5% for PayPal (International) This includes the currency
exchange fee.
E-Mail me for International shipping rates, please supply full
destination address as well as
what you would like to order when doing so.
Shipping
We only Ship items on Tuesdays and
Thursdays. If you have ordered a regular in stock item, it
should
go out on the next shipping day. If it needs to be made first or
ordered, there will be a delay.
I will discuss this with you when you place your order. Of
course exceptions can be made if the situation requires.
It is the customers responsibility to
ensure that The 850 Store has your correct shipping address.
All Items will be shipped to the mail address provided on
your PayPal payment record, Check or Money order, unless
told otherwise in writing prior to shipment.
Note: The 850 Store will not replace or refund you lost
shipment due to an incorrect address being provided.
International Shipping
Only available on orders over
$40.00
We do not ship rifles outside of the USA.
We only Ship International items on
Thursdays.
It is the buyers responsibility to know all laws and
regulations around importing airgun
related items into their
country.
We do not accept responsibility for items after they have
reached customs in the destination country.
Any items lost or confiscated will not be replaced
or refunded by The 850 Store.
My Shipping Address
Shipping address will
be provided to all customers who are sending me orders or upon
request.
I have too many unscheduled Airguns showing up on my doorstep...
sorry folks I just don't have the
space to store them.
General Info. and
Packing
All 850's will be shipped back to you in the packaging they were
received in, please pack
them well.
The shipping companies don't love your 850 like you do.
Most orders take 2 to
4 days
to reach either Coast from here.
